Privacy Policy

Introduction

Alpine Delivery (referred to as “Alpine Delivery”, “we”, “us”, or “our”) respects your privacy and is committed to handling your personal information responsibly. This policy applies to information collected through www.alpinedelivery.me, our inquiry forms, and direct communications relating to our logistics and transportation services.

Information We Collect

We may collect information that you voluntarily provide when you request a quotation, submit an inquiry, call us, or communicate with our team. This may include:

• Your name, company name, email address, and phone number.
• Pickup, delivery, route, cargo, vehicle, and scheduling details.
• Messages, service requirements, and other information included in your inquiry.
• Technical information such as IP address, browser type, device information, and website usage data.

Please do not submit confidential, sensitive, or unnecessary personal information through our website forms.

How We Use Your Information

We may use collected information to:

• Respond to inquiries and prepare service quotations.
• Arrange, manage, and support requested transportation services.
• Communicate about bookings, deliveries, service updates, and customer support.
• Improve our website, operations, customer experience, and service quality.
• Protect our website, prevent misuse, and maintain business security.
• Meet applicable legal, regulatory, accounting, and contractual obligations.

Where required, we process personal information with your consent or on another lawful basis available under applicable law.

Cookies & Website Analytics

Our website may use essential cookies and similar technologies to operate correctly, remember preferences, understand website performance, and improve visitor experience. Where non-essential cookies are used, appropriate notice or consent options may be provided as required by applicable law.

You can control cookies through your browser settings. Disabling certain cookies may affect some website features.

How We Share Information

We do not sell your personal information. We may share limited information only when reasonably necessary with:

• Employees, drivers, and operational personnel involved in providing the requested service.
• Trusted website, communications, technology, payment, or professional service providers working on our behalf.
• Government authorities, regulators, courts, or law-enforcement bodies where disclosure is legally required.
• Relevant parties in connection with a business restructuring, merger, or transfer, subject to appropriate safeguards.

Service providers are expected to use information only for their assigned purpose and to protect it appropriately. If information is transferred across borders, we take reasonable steps to apply safeguards required by applicable law.

Data Security & Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or storage method can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to provide services, respond to inquiries, maintain business records, resolve disputes, and meet legal or contractual requirements. Information that is no longer required may be securely deleted or anonymized.

Your Privacy Rights

Subject to applicable law and relevant exceptions, you may ask us to provide access to your personal information, correct inaccurate information, delete information, restrict or object to certain processing, or withdraw consent where processing is based on consent.

To make a privacy request, email info@alpinedelivery.me. We may need to verify your identity before completing a request. Certain information may be retained where required by law or for legitimate business records.

External Links

Our website may contain links to third-party websites or services. We are not responsible for their content, security, or privacy practices. We encourage you to review the privacy notice of any third-party website before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy when our services, website, or legal obligations change. The latest version will be posted on this page with a revised effective date. We encourage visitors to review this page periodically.